RSM Tenon | Case Studies | Reliable management information

The business


A leading provider of integrated risk management solutions to enable the world’s largest companies to identify and manage key business risks across the enterprise.

The Business Challenge


As the business expanded across Europe, the company found that they were unhappy with their new outsourcing provider's level of service.

Their goal was was to feel secure in the outsourced finance function of their UK office, from a partner who could demonstrate:

  • UK laws compliance
  • Relevant expertise and knowledge of international markets
  • Accurate and timely delivery of management accounts to the US parent company
  • Effective handling of day-to-day financial transactions
  • Quick response to queries
  • Cost effectiveness

RSM Tenon's Approach


  • Identify the pains the client was experiencing so these could be targeted and rectified quickly
  • Recommend changes to current processes to ensure better lines of communication and information
  • Ensure fee proposal is cost effective to the client whilst providing a high quality, value added menu of services
  • Ensure a clear and precise transition plan is written and agreed with client and ex outsourcing provider to ensure a smooth transition to RSM Tenon
  • Use the IT technology and high quality procedures within RSM Tenon outsourcing to ensure the client has the most up to date and effective systems available to them
  • Ensure the client is aware of who the RSM Tenon team is by providing them with an organization chart with direct dial numbers and e-mail addresses

The Results


  • Accurate, quality work - work that translates to a quantifiable time saving when reporting to the US parent company
  • Peace of mind - knowing that the company is fully compliant with UK legislation
  • Cost effective - outsourcing is cheaper than the associated salary cost of hiring an individual to complete the same work to the same quality

‘The service that we receive from RSM Tenon Outsourcing is excellent. I couldn’t imagine not having the peace of mind that I have that the finances for our UK operation is being looked after by a ‘professional’. Outsourcing was the only logical choice and I can’t see why anyone wouldn’t consider it.’